Cornerstone Removals

Watford

7,3
4 reviews

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About the company

We are a family-owned company and we started years ago with moving a sofa and a fridge from here to there, and we ended up having clients that own castles. Customer Feedback: Choosing a firm was difficult, because multiple online websites offered their ‘cheapest’ quotations and claims of ‘best value’. We set 5 criteria: Trust, Time-keeping, Courtesy, Safe Collection & Delivery and Cost. I unreservedly recommend this family-based company. Professor Diniz, Jun 2019

Project images

Cornerstone Removals-1

Reviews

7,3
4 reviews
Quality
7.0
Customer service
7.0
Value for money
8.0
10 1 7.3 4
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Good service
Reviewed by Gary on 15 August 2022
10.0
10 10 1
Cornerstone Removals Getamover.co.uk https://www.getamover.co.uk

In time and made the journey from Surrey to Durham in very good time. They said 2 Luton vans were needed and only one was needed.

Quality
10
Customer service
10
Value for money
10
Poor communication
Reviewed by Miki on 2 August 2022
4.7
4.7 10 1
Cornerstone Removals Getamover.co.uk https://www.getamover.co.uk

Removal crews were not aware that they had to dismantle and assemble furniture despite my package included these services. They didn’t even have basic tools such as screw drivers and hummer. In the end we had to assemble all furniture by ourselves. They were wrong stuff for removal as it turned out their job was delivery. I regret choosing this company. I’m not really sure it was good value

Quality
4
Customer service
4
Value for money
6
Moving experience
Reviewed by Ken on 26 December 2021
4.7
4.7 10 1
Cornerstone Removals Getamover.co.uk https://www.getamover.co.uk

The movers themselves although not in uniform nor wearing gloves or masks were good. I did underestimate my inventory and some items were in different rooms, which caused some confusion. There should have been a survey done before the move which would have better prepared the moving team. The original quotation was one of the lowest and was increased after I selected them when I added items which was not a problem but the moving team was still not prepared for the additions. Boxes were never dropped off before the moving day as was promised. The office staff however especially the Accounts Manager was only interested in payment and not in the job completion or customer satisfaction. Which resulted in arguments and the team returning a second day to pack remaining household items some of which admittedly were never on the original inventory. Overall experience was not poor to fair.

Quality
4
Customer service
4
Value for money
6
Excellent service highly recommend
Reviewed by Palak on 8 August 2019
10.0
10 10 1
Cornerstone Removals Getamover.co.uk https://www.getamover.co.uk

We used them for moving and had excellent service. Made the move quite stress free. We used the packing facility too and they were really good knew what they were doing and so quickly too. Not one thing was left behind. Highly recommended and will use them again for sure.

Quality
10
Customer service
10
Value for money
10

Q&A

How did you start your business?

Cornerstone Removals is a family-owned company that started years ago with moving a sofa and a fridge from here to there, and now has clients that own castles.

What makes your services standout?

To make sure that the client has a smooth removal, we do not charge for any packaging materials. So he can have as many boxes and packaging materials he wants.

What is your top advice for your customers?

Be calm and give us a call, we can find a solution for everything. Don't fall for the 'cheap price' and 'best value' lie that some companies advertise.

How did you start your business? Cornerstone Removals is a family-owned company that started years ago with moving a sofa and a fridge from here to there, and now has clients that own castles.
What makes your services standout? To make sure that the client has a smooth removal, we do not charge for any packaging materials. So he can have as many boxes and packaging materials he wants.
What is your top advice for your customers? Be calm and give us a call, we can find a solution for everything. Don't fall for the 'cheap price' and 'best value' lie that some companies advertise.

Company location

Cornerstone Removals

4 Longcliffe Path
Watford
wd197ph
United Kingdom

Cornerstone Removals address Cornerstone Removals address
GB Watford 4 Longcliffe Path wd197ph

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Company facts

Type of business
Removals
Number of employees
6-10
Company number
0203 538 5727