Move My Stuff Ltd

Stoke-on-Trent

9,1
13 reviews

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About the company

Move My Stuff is long established family run business who takes pride in making the moving process as stress free as possible. Whatever your moving requirements, domestic or commercial, Move My Stuff have what it takes to get your move completed to your required timescale. At Move My Stuff our skilled and friendly staff are trained to take the stress out of your move, a committed team with vast amounts of both domestic & commercial removals experience.

Project images

Summer time move!
Biddulph Grange move!
Move My Stuff Ltd-3
2 vans one house!
Move My Stuff Ltd-5
Office Removal for Core Fulfilment!
Move My Stuff Ltd-2

Reviews

9,1
13 reviews
Quality
9.1
Customer service
9.1
Value for money
9.1
10 1 9.1 13
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
move my stuff
Reviewed by Mark Leigh on 14 July 2024
10.0
10 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

The move my staff provided an excellent service

Quality
10
Customer service
10
Value for money
10
Good service.
Reviewed by Anonymous
?
on 13 January 2020
10.0
10 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Good service and value for money.

Quality
10
Customer service
10
Value for money
10
Good company
Reviewed by Anonymous
?
on 19 November 2019
8.0
8 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

2 Nice friendly helpful chaps did the move...they were brilliant. Would have given 5 star but the men turned up without the boxes promised and the van just about got all my stuff in..had to put stuff in my car for the journey to London

Quality
8
Customer service
8
Value for money
8
House move
Reviewed by Anonymous
?
on 5 October 2019
10.0
10 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Very efficient and friendly,

Quality
10
Customer service
10
Value for money
10
Reply from Move My Stuff Ltd
Monday, 7 October 2019 at 13:14:59

Thank you for your review, we hope you settle into your new home.

Good Service
Reviewed by Anonymous
?
on 9 July 2019
8.0
8 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Move my stuff did the job well, nice friendly gents however they were a bit rushed and at times a little rough while moving large items down the stairs, since our move we have also discovered that most of our new storage box lids have been broken so not too happy about that but overall their service was good and would recommend to others.

Quality
8
Customer service
8
Value for money
8
Really excellent service
Reviewed by Anonymous
?
on 21 June 2019
10.0
10 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Very professional, punctual company

Quality
10
Customer service
10
Value for money
10
Movement
Reviewed by Anonymous
?
on 7 April 2019
6.7
6.7 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Not bad experience. Very expensive.

Quality
6
Customer service
10
Value for money
4
Reply from Move My Stuff Ltd
Friday, 12 April 2019 at 12:43:52

Dear Maria, thankyou for your feedback. I am surprised that you found the quote expensive as we sent you a quote prior to the move - which you agreed to. We don't charge anything additional just what we quoted, so if you felt the quote was on the expensive side you would have been welcome to discuss this with us prior to accepting and allowing us to complete the work. Good luck in your new home.

My move
Reviewed by Anonymous
?
on 2 April 2019
8.7
8.7 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Professional, competent and friendly staff. The move went very well, and I would recommend them to anyone

Quality
8
Customer service
8
Value for money
10
Reply from Move My Stuff Ltd
Tuesday, 2 April 2019 at 12:36:50

Hi David, Thank you very much for the lovely feedback. We hope you have settled into your new home. Many thanks Jade

Move my Stuff????
Reviewed by Anonymous
?
on 24 March 2019
10.0
10 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Excellent from start to finish, would highly recommend

Quality
10
Customer service
10
Value for money
10
Reply from Move My Stuff Ltd
Monday, 25 March 2019 at 13:22:03

Hi Gill, Thank you so much for the lovely feedback. We hope you have settled into your new home well! Many Thanks Jade

Move to Rhyl
Reviewed by Anonymous
?
on 4 March 2019
6.7
6.7 10 1
Move My Stuff Ltd Getamover.co.uk https://www.getamover.co.uk

Pleasant people and value for money BUT beware, you must unpack everything within a short time. We had to leave unpacking until we'd had a new roof fitted - an absolute emergency and, unfortunately, an expensive limited print was damaged and a mirror, again not a cheap mirror was also damaged. Had to leave unpacking for a week and when reported was told that AXA wouldn't accept our claim - out of time to report. Sorry but not good enough to offer only £40 compensation when goods cost us over £500. So YOU MUST UNPACK STRAIGHT AWAY whatever disaster occurs when you move,

Quality
8
Customer service
4
Value for money
8
Reply from Move My Stuff Ltd
Tuesday, 5 March 2019 at 13:34:44

Dear Des Thankyou for your feedback. I am sorry to hear that you are disappointed with the insurance policy. Unfortunately, as stated in our terms and conditions (to which you signed in agreement to) there is a 7 day window after the removal has been completed for all customers to notify us of any problems so that we can pass this on to the insurers. On this occasion you reported the damage 2 weeks after the removal and the insurance company would not cover this. If you had notified us during the 7 day period that you needed extra time to unpack due to unforeseen circumstances we could have notified the insurers and they could have extended the 7 day window to accommodate you but unfortunately this did not happen. As our insurance would not cover the damage to the print and the mirror we did refund you £40 as a gesture of good will as we value your custom and aim to provide excellent service for all of our customers. Once again, please accept my apologies for the confusion.

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Company location

Move My Stuff Ltd

Unit 1-2 Black Horse Lane
Stoke-on-Trent
ST1 5HR
United Kingdom

Move My Stuff Ltd address Move My Stuff Ltd address
GB Stoke-on-Trent Unit 1-2 Black Horse Lane ST1 5HR

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Company facts

Type of business
Limited Company
Number of employees
Unknown
Company number
Unknown