Ustam London Man & Van LTD.

819 Crown House, NW10 7PN

9,1
25 reviews

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About the company

We specialise in providing fast, reliable, and affordable removal services across London. Whether you're moving your home, office, or need a delivery, our experienced team ensures a stress-free, smooth experience every time. With years of industry expertise, we offer tailored solutions to meet your unique needs, from packing and loading to unloading and assembly. Our fully insured services and modern fleet of vehicles guarantee your belongings are safe and handled with care.

Project images

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Reviews

9,1
25 reviews
Quality
9.1
Customer service
9.3
Value for money
9.0
10 1 9.1 25
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Good value Good service
Reviewed by Masakazu on 18 October 2024
10.0
10 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

Very powerful and hard working guys.

Quality
10
Customer service
10
Value for money
10
Great service
Reviewed by Lora on 6 September 2024
10.0
10 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

They were on time, very friendly and great service. Extremely pleased.

Quality
10
Customer service
10
Value for money
10
Great service
Reviewed by Sergiu on 3 September 2024
9.3
9.3 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

The driver arrived on time, the van was clean and in good condition. There were enough cords and blankets to secure and protect our furniture. The final cost was calculated in accordance with the original quote. It was not cheap, but there also were no unexpected charges. Overall a good experience, I would definitely hire them again.

Quality
10
Customer service
10
Value for money
8
Mr. Oliver
Reviewed by H on 1 September 2024
10.0
10 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

Its been an amazing experience, i have read all their reviews on google and its %100 accurate - the team was extrimly experienced and took all my belongings with care. Highly recommended. 🙏🏼🙏🏼

Quality
10
Customer service
10
Value for money
10
Far and Beyond
Reviewed by Asnha on 30 July 2024
10.0
10 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

Farid and Saeid and team did an excellent job with our move. Which was a large quantity, including heavy items and disassembling and assembling. Thank you

Quality
10
Customer service
10
Value for money
10
Not as expected
Reviewed by Rida on 8 March 2024
6.0
6 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

I hate leaving bad reviews but I must. When I booked them I was very happy as the quoted price belated the rest (only with little margin) but also because they seemed sure their 6 hour package would be enough. The guys who came were nice but there was language issue and then they were basically outsourced. Had no clue about the tasks booked. Struggled alot with ikea wardrobes and damaged one. For which they didn't charge 2 hours they spend on it but it doesn't matter as I had to pay ikea 170 pounds to fix the wardrobes again which I then did myself. Both men were very helpful in terms of doing back and forth we had alot of stuff so I wasn't too furious but then my partner helped them each tasks. By the end of the day everyone was tired. So, not an amazing experience.

Quality
4
Customer service
10
Value for money
4
they're good guys
Reviewed by Andrew on 18 February 2024
8.7
8.7 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

took far longer than expected, I thought qwo men doing the work would save time but one guy stayed in the van stacking whilst the other did the heavy lifting. Am stll awaiting a reciept for the work and unexpectedly had to pay the second the job was completed, there and then which I wasn't expecting.

Quality
8
Customer service
10
Value for money
8
Ok but stressful
Reviewed by Felicity on 27 January 2024
4.7
4.7 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

Ok but stressful - affordable but broke things in boxes and did not send a full crew as promised.

Quality
4
Customer service
4
Value for money
6
Late and poor communication
Reviewed by Melis on 14 January 2024
5.3
5.3 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

Our driver was a nice guy, helpful. But he was 2 hours late, customer service learned from their driver was late. They did not provide necessary updates unless I called or texted them multiple times

Quality
8
Customer service
4
Value for money
4
Great Job !!!
Reviewed by Jenny on 29 December 2023
10.0
10 10 1
Ustam London Man & Van LTD. Getamover.co.uk https://www.getamover.co.uk

Great team and company. Highly recommanded 👏🏻🙏🏼

Quality
10
Customer service
10
Value for money
10

Q&A

How did you start your business?

We started our business with a simple goal : to make moving easy for Londoners. After years of experience in the removal industry, we saw an opportunity to provide a more customer-focused, reliable service. What began as a small team quickly grew into a trusted removal company known for its attention to detail, friendly service, and commitment to making each move as stress-free as possible. Today, we continue to operate with the same passion for excellence and care that we started with.

What makes your services standout?

What sets us apart is our unwavering commitment to customer satisfaction. We understand that every move is different, which is why we offer tailored services to meet each customer’s specific needs. Our experienced team takes the time to carefully handle your belongings, and our transparent pricing ensures there are no hidden fees. We also pride ourselves on our punctuality and efficiency, so you can count on us to get the job done on time, every time.

What is your top advice for your customers?

Our top advice is to focus on planning ahead and staying flexible. Moving can sometimes be unpredictable, so it’s essential to have a clear plan but also be ready to adapt if something doesn’t go as expected. Start packing early, prioritise your most important items, and don’t hesitate to ask for help if needed. Remember, we’re here to assist every step of the way, so the more prepared you are, the easier the move will be!

How did you start your business? We started our business with a simple goal : to make moving easy for Londoners. After years of experience in the removal industry, we saw an opportunity to provide a more customer-focused, reliable service. What began as a small team quickly grew into a trusted removal company known for its attention to detail, friendly service, and commitment to making each move as stress-free as possible. Today, we continue to operate with the same passion for excellence and care that we started with.
What makes your services standout? What sets us apart is our unwavering commitment to customer satisfaction. We understand that every move is different, which is why we offer tailored services to meet each customer’s specific needs. Our experienced team takes the time to carefully handle your belongings, and our transparent pricing ensures there are no hidden fees. We also pride ourselves on our punctuality and efficiency, so you can count on us to get the job done on time, every time.
What is your top advice for your customers? Our top advice is to focus on planning ahead and staying flexible. Moving can sometimes be unpredictable, so it’s essential to have a clear plan but also be ready to adapt if something doesn’t go as expected. Start packing early, prioritise your most important items, and don’t hesitate to ask for help if needed. Remember, we’re here to assist every step of the way, so the more prepared you are, the easier the move will be!

Company location

Ustam London Man & Van LTD.

Crown House
London
NW10 7PN
United Kingdom

Ustam London Man & Van LTD. address Ustam London Man & Van LTD. address
GB London Crown House NW10 7PN

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Company facts

Type of business
Home Removals , Man & Van Services , Office Removals
Number of employees
10
Company number
14261994