Volume Moves Ltd

This experience left me feeling frustrated and with damaged belongings. The move was incomplete, and the service was unprofessional. Misrepresentations: - The owner quoted £600+VAT for packing and moving everything . - Extra 100 for insuring £20k worth of items, but they only insured for £10k (my fault for not double-checking). - Hidden "out of hours" fee for their inefficiency - Total £1,125.5! Moving Day Disaster: - Two movers arrived with a small van, insufficient for the job. - They couldn't pack or move everything. - Enough items for 15 large boxes were left behind. - The move took an unreasonably long time (9:30 am - 11:30 pm). We even had to pack 25% of our belongings ourselves! - One of the movers left before finishing the job. Damaged Furniture: - Movers did minimal to no wrapping or protection, resulting in scratches and chips on all my furniture. They claimed this is "wear and tear" during the move. - Removing tape they used caused further chipping on the wood surfaces.

Very quick, reliable service, immediate response, even though it was late, same day hire, the rapid action was undertaken and in a few hours I was already at my new flat with all my belongings. Thank you Volume Moves!