Mr Bee Removals

London

8,4
824 reviews

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About the company

Mr Bee removals is a very reliable removal company with a goal to leave a big smile on our customers' faces at the end of the move. We have amassed a wealth of experience and expertise in all types of removals within the industry which has increased our capacity in providing a tailored package that meets our customers' individual needs and requirements. We provide a stress-free move in our customers' own time. We work on short notices and are always professional under pressure.

Project images

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Reviews

8,4
824 reviews
Quality
8.4
Customer service
8.5
Value for money
8.4
10 1 8.4 824
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Great
Reviewed by Michelle on Saturday, 7 September 2024 at 20:20:52
10.0
10 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

Fantastic service, communication and price. We hired the two man and van and the men that came were amazing, polite ( asked if shoes off etc) helpful, quick. We were very impressed and totally recommend

Quality
10
Customer service
10
Value for money
10
Efficient job
Reviewed by Renato on Friday, 6 September 2024 at 00:17:32
10.0
10 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

The driver was on time and very attentive. My furniture was duly protected and drove the van smoothly. Recommend.

Quality
10
Customer service
10
Value for money
10
Perfect Guys For The Job!
Reviewed by Juliet on Thursday, 5 September 2024 at 21:38:46
10.0
10 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

Tomas & Kili were amazing removal men. They arrived on time and got stuck in straight away. We were on the 3rd floor and the lift had not been working for about 5 days. It was repaired late on the previous afternoon therefore we were well behind on the packing and had not been able to take a lot of the boxes to the new house ourselves as planned. But Tomas & Kili were quite happy to do two trips and move everything we asked of them. We could not have been more pleased with their work and would definitely recommend them to anyone planning a move.

Quality
10
Customer service
10
Value for money
10
Quick service
Reviewed by Cassandra on Wednesday, 4 September 2024 at 21:15:17
7.3
7.3 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

The service provided was good, the movers were fast. It was £85/h, minim three hours. Not sure why it was a minimum of three hours, it took under 2 hours. On top of this, ULEZ charges. Three hours should cover ULEZ, especially if it doesn’t take that long. The one thing I didn’t like was the fact they “overstayed their visit”. I (female) moved by myself from one shared house to another one. It was a weekday, everybody I know was working and couldn’t be around to help, which is why I went for a moving company. The two movers were male, and once the job was done, they didn’t leave the house until someone from the admin team confirmed I had paid the full amount of the job. This was uncomfortable, they needn’t be around for this. What would’ve happened if for whatever reason payment hadn’t gone through? Would they have stayed in my house with me until it had? Very sketchy system, would not use them again unless confirmation of a different practice.

Quality
8
Customer service
8
Value for money
6
Bad service
Reviewed by Rebecca on Saturday, 31 August 2024 at 21:52:28
3.3
3.3 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

The movers that came couldn’t do the work giving the stuffs for myself and husband to carry. Customer service is so bad and poor manager speaking rudely manager told the movers to leave when they are yet to finish their job If I had known they wouldn’t do the job I wouldn’t have booked 4 hours They used 2 hours and I paid for 4hours Waste of money

Quality
4
Customer service
2
Value for money
4
Reply from Mr Bee Removals
Sunday, 1 September 2024 at 12:12:04

We did your move safely without any damage. You were not willing to pay the minimum of 4 hours because the move was done in 3hrs. 1. You refused to pay the men and we asked them to leave. 2. We sent you an email to say we will take you to small claims court, and this was when you decided to pay. 3. The manager was firm with you about the payment not rude, yet you refused to pay until you got the email for court action. 4. We are happy that we carried our move professionally and carefully.

Really good
Reviewed by Michael on Wednesday, 28 August 2024 at 00:02:37
10.0
10 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

Really good experience, helpful service from start to finish. Nice guys who arrived on time, very efficient and dismantled and reassembled our furniture. Would definitely use again and recommend to others. Good value for money

Quality
10
Customer service
10
Value for money
10
Never again
Reviewed by JONATHAN on Friday, 23 August 2024 at 19:49:57
3.3
3.3 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

They were three hours late and rude. I felt like I was working for them. There was communication breakdown between the person called Mr Bee and the removals guys causing misunderstanding. My stuff was eventually taken to where it was supposed to go successfully but it took 7 hours when I had accounted for around 4. I have a one bed flat and was charged £650. I'd also left them a £20 tip before finding out the final invoice amount, which I later regretted, not least because they'd smashed the screen of my TV, which had been wrapped in several layers of bubble wrap. Also I'd left some beers, some snacks and water. Despite that they helped themselves to further contents of my fridge without permission. The gentleman called me to make payment after the job was complete and sounded quite irritable. He demanded immediate payment and seemed to have forgotten that I'd already paid deposit. They broke my TV. 'Mr Bee' refused to provide insurance info' and was just totally belligerent and rude.

Quality
4
Customer service
2
Value for money
4
Effective and good
Reviewed by Olatunde on Thursday, 15 August 2024 at 19:31:18
8.0
8 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

It was good and with them

Quality
8
Customer service
8
Value for money
8
Good move
Reviewed by Eftychios on Saturday, 10 August 2024 at 19:04:33
8.0
8 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

Good experience but in a bit of a hurry

Quality
8
Customer service
8
Value for money
8
Not great
Reviewed by Sacha on Tuesday, 30 July 2024 at 14:51:36
5.3
5.3 10 1
Mr Bee Removals Getamover.co.uk https://www.getamover.co.uk

Not great. They arrived on time, but of the two movers who came, the younger one did most of the work, so a van load of ready packed boxes took 5 hours rather than the expected 3 hours. The older man was on his phone to his wife a lot of the time and when he carried a small table inside carelessly, he bashed paint off both sides of the doorway and scratched the floor. He also leered at my daughter and made inappropriate remarks. I wouldn’t recommend.

Quality
4
Customer service
6
Value for money
6

Q&A

How did you start your business?

We started as a man and van service in 2010

What makes your services standout?

Our services range from delivering individual packages to moving single items to moving houses, flats and offices within Greater London, in addition to moving from within the Greater London area to any part of the United Kingdom.

What is your top advice for your customers?

If you want to put your feet up and relax, our well trained and FULLY INSURED staff do the packing, transfers, loading and unloading into various places on instruction from the customer.

How did you start your business? We started as a man and van service in 2010
What makes your services standout? Our services range from delivering individual packages to moving single items to moving houses, flats and offices within Greater London, in addition to moving from within the Greater London area to any part of the United Kingdom.
What is your top advice for your customers? If you want to put your feet up and relax, our well trained and FULLY INSURED staff do the packing, transfers, loading and unloading into various places on instruction from the customer.

Company location

Mr Bee Removals

82 East Avenue
Hayes
UB3 2hr
United Kingdom

Mr Bee Removals address Mr Bee Removals address
GB Hayes 82 East Avenue UB3 2hr

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Company facts

Type of business
N/A
Number of employees
6-10
Company number
N/A