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About the company
We move anything, anywhere. Book a reliable, top-notch moving team, working in your area, with AnyVan. We're available UK-wide, seven days a week. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that! We help someone move home every ten minutes with our range of affordable, reliable removals services. Get an instant quote online or call us now, and you could save up to 40% on your move!
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Reviews
“Moving home”
£414 FOR 2 SHORT TRIPS THEY DIDNT MOVE ALL MY STUFF AS HAD TO DO 8 TRIPS WITH MY CAR WITH THE REST. GUYS WERE NICE. HAD 2 BREAKAGES
Reply from AnyVan Ltd
Hi Linda, Thank you for your feedback. We’re sorry your experience was disappointing, though we appreciate you noting that the team on the day were nice. Having reviewed your booking, we cannot see that we were contacted regarding the concerns you raised. As our service is inventory based, only items included in the booking can be moved. A member of our Service Quality team has reached out to gather more information and see how we can assist. We’re also sorry about the breakages. Damage must be reported within 7 days to be reviewed, and as we haven’t received this, we’re unable to investigate further at this stage. We appreciate your feedback and apologise again that your experience did not meet expectations Kind Regards, AnyVan
“House move”
The guys were really friendly and helpful through the whole process thanks
Reply from AnyVan Ltd
Hi Julie, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
“Great service”
Great set of movers. Got everything done in a timely manner.
Reply from AnyVan Ltd
Hi Favor Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
“Great communication and service”
Punctual, careful, friendly and professional. All you could hope for, to safely transport your precious belongings.
Reply from AnyVan Ltd
Hi Laurence, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
“Great service”
Great service, great communication
Reply from AnyVan Ltd
Hi Stephanie, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
“Relocation”
Excellent obliging courier with wonderful communication. Would be first choice to use again
Reply from AnyVan Ltd
Hi Maxine, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
“Not impressed”
Underestimated the amount of items to move, so cost went up £900.Damaged or broken several items, piled up boxes on top of each other, making it impossible for me to get them down. Contents of fridge are in boxes which I can’t find, so that’s going to be lovely and rotten when I find it.one damaged display case left on driveway, too heavy for me to lift.
Reply from AnyVan Ltd
Hi Gareth, Thank you for taking the time to share your feedback. We’re very sorry to hear that your move left you feeling frustrated and disappointed. While our team is always there to offer guidance during the booking process, the number of boxes and items included in the inventory is ultimately at the customer’s discretion, as customers know the contents of their homes best. For this reason, we do ask that bookings are reviewed and updated if anything changes prior to the move. We’re sorry that the additional costs on the day had such a negative impact on your experience. We’re also sorry to hear about the damage mentioned. As we were not contacted about this following the move and no claim was logged with our Customer Care team within the required timeframe, we’re unfortunately unable to review this further now. We appreciate you sharing your feedback and apologise again that your experience did not meet expectations. Kind Regards, AnyVan
“Removal review”
Turned up early. Loaded quickly then went away to do another uplift contrary to my agreed deal. Damaged a chair seat cover without declaring it.Headboard damaged too. 10% refund paid within 2 days for not adhering to deal. Claim in consideration for damage to chair and a headboard. Even with these slight damages reasonably happy. If they’d collected and did a straight delivery I would have been happier.
“Very disappointing”
Very stressful experience. None of the agreed timescales were met. On collection day they arrived more than 6 hours late and the next day they were more than 3 hours late delivering. I paid for a packing service but due to their lateness, we packed every box ourselves. The promised tracking service was only on one of the two days. Wouldn’t recommend.
Reply from AnyVan Ltd
Hi Blair, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet expectations and apologise for the frustration caused by the delays and issues you described. We can see that you have already spoken with our Formal Complaints Team, who have reviewed the details of your booking and addressed the concerns raised. They remain best placed to assist should you have any further questions regarding the matter. Thank you again for your feedback. Kind regards, AnyVan
“Helpful”
Helped me get all my stuff to my flat upstairs on the top floor
Reply from AnyVan Ltd
Hi Anthony! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Q&A
How did you start your business?
AnyVan started in 2009 when founder Angus discovered that 50% of vans on the road were travelling half empty. He realised that filling those empty vans would create cheaper delivery costs and be better for the environment. Now, 13 years on, we’ve celebrated some incredible milestones including helping over three million customers as well as saving 49 million kilograms of CO2!
What makes your services standout?
Book now, pay later. You can organise your home removal free of charge and only pay three days before it's set to take place - once you know you're all set to go! Not sure when you'll need a removal? Change your move date as many times as you need to with no admin cost. Once booked, our moving concierge team stop those countless phone calls to all of your providers to change your address, connect your utilities and ensure your home setup is effortless for free with any home move.
What is your top advice for your customers?
Get organised early. Even if you don't know your move date, AnyVan will allow you to provisionally secure a removals team free-of-charge so you have peace of mind that when you've got a date, you're all sorted!
Company location
AnyVan Ltd
5th Floor The Triangle
5-17 Hammersmith Grove
London
W6 0LG
United Kingdom
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