R.B. Steel & Co.

Helensburgh

8,0
2 reviews

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info@rbsteel.co.uk Email Email
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Reviews

8,0
2 reviews
Quality
8.0
Customer service
9.0
Value for money
7.0
10 1 8 2
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Superb company
Reviewed by Anthony on 2 August 2021
10.0
10 10 1
R.B. Steel & Co. Getamover.co.uk https://www.getamover.co.uk

No problems in loading up and kept everything in order, very polite men who came , would use them again ,as they knew what they were doing professionally .

Quality
10
Customer service
10
Value for money
10
Untold Customs Charges
Reviewed by Jaya Karthik on 10 June 2021
6.0
6 10 1
R.B. Steel & Co. Getamover.co.uk https://www.getamover.co.uk

Customer service was good but they used DPD for moving my personal luggage from uk to Germany and dpd forced me to pay customs on my used goods which was almost €150. They could not even help me with this customs issues. They should aware of these kind of customs charges and inform the customer before declaring the value of the shipments..DPD people handled my shipment in a bad way almost all my boxex are damaged.

Quality
6
Customer service
8
Value for money
4
Reply from R.B. Steel & Co.
10 June 2021

Dear Jaya, thank you for your review. I’m sure you advised that your goods had been delivered with no issues? Please send Kevin photos of any damages when the goods arrived? I’m sure you took insurance cover but we have not heard from you? regarding customs charges, this is dependent on the value that you choose to declare to customs. Used household effects are normally duty free so i expect you declared a high value for insurance purposes. German customs are particularly difficult and strict regarding these declarations, but i am sure you would have researched some of these details prior to moving to Germany. I will ask Kevin to contact you regarding your claims on here.

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Company location

R.B. Steel & Co.

21 Maitland St
Helensburgh
G84 7PD
United Kingdom

R.B. Steel & Co. address R.B. Steel & Co. address
GB Helensburgh 21 Maitland St G84 7PD

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Company facts

Type of business
Unknown
Number of employees
26-50
Company number
Unknown