Weald Removals and Storage

Tunbridge Wells

8,0
12 reviews

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Reviews

8,0
12 reviews
Quality
7.8
Customer service
8.0
Value for money
8.2
10 1 8 12
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Brilliant
Reviewed by Catherine on 18 November 2020
8.7
8.7 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

We had three great guys who moved us from T/Wells to Tonbridge really helped us out especially at the other end. Thank you guys!

Quality
8
Customer service
8
Value for money
10
No frills removals at a bargain price
Reviewed by Alexander on 13 November 2020
8.0
8 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Despite reservations Weald Removals were perfect and actually made a very stressful day fun. Two Luton vans turned up to move our large 4 bedroom house and were packed with our boxes very professionally, care was taken of fragile items and we had zero breakages. All this on first day of 'Lockdown the Sequel' I've only scored 3 stars for customer service as I couldn't contact them for a whole day by phone which did nothing for my stress levels! If you want a no frills removal company without the big sign written van then these hard working guys could be for you.

Quality
8
Customer service
6
Value for money
10
Worst Move Experience EVER
Reviewed by Rachel on 10 September 2020
2.0
2 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Damaged so many items. Turned up late & did not leave till after 3pm. Vehicles shockingly old & ropey. Now saying no insurance. Zero Uniforms / PPE. Despicable communication with dozens of unanswered emails & calls. Very disappointing & stressful -a company to be avoided at all costs; do not pay up front!!!

Quality
2
Customer service
2
Value for money
2
Excellent Service
Reviewed by Roger on 4 September 2020
9.3
9.3 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Helpful, easy to contact, and did everything on time and cheerfully. Couldn't have been better.

Quality
10
Customer service
10
Value for money
8
House move
Reviewed by Mark on 12 July 2020
10.0
10 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Friendly service. Very efficient. Very helpful with taking apart certain items such as beds and sofas. All done in a timely manner with no fuss. Would definitely use them again.

Quality
10
Customer service
10
Value for money
10
reliable efficient good service
Reviewed by John on 12 May 2020
9.3
9.3 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Having exchanged contracts before lockdown we were in breach of contract when our booked removal was stopped by our removers. Weald removers kept all appointments punctually, gave a lower quote which they kept to, coped with problems such as our having no landline or broadband due to the service being transferred to our new address on the completion date, loaded 2 vans in 3 hours without losses or breakages, and we are so grateful for a 350 mile move done better than we hoped for in circumstances that some people thought impossible.

Quality
8
Customer service
10
Value for money
10
Wraps
Reviewed by Anthony on 9 May 2020
10.0
10 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Polite and professional. A very good experience overall.

Quality
10
Customer service
10
Value for money
10
Fantastic removal company
Reviewed by Susan on 27 March 2020
10.0
10 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Luke and his crew were professional,courteous and efficient. I couldn’t have asked for a better removal company to complete my move.

Quality
10
Customer service
10
Value for money
10
Unprofessional.
Reviewed by Jackie on 14 April 2019
2.7
2.7 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

They arranged to pick up my furniture at 9.30am (their latest) and I paid beforehand (stupidly!). Approximately 3 hours later (after being sure I’d been conned), a driver said he’d be with me in an hour and a half. I had tried to contact the company when they were 30 mins late but to no avail - emailing and all website phone numbers. The driver and his mate were excellent when they arrived. Very skilled at taking care and packing my furniture. I arranged to meet them at the storage unit and was assured they knew where it was (had given full address). I arrived at unit and waited and waited. Two phone calls later, and some time later, due to them getting lost twice, they arrived. When there, the two were yet again very skilled and courteous. Overall, the service was abismal and impacted on the horrendous stresses of moving. I have since emailed the company to ask for some money back in compensation but so far, my correspondence has been ignored!

Quality
2
Customer service
4
Value for money
2
Tried hard, but circumstances were against Weald
Reviewed by Stuart on 22 February 2019
6.0
6 10 1
Weald Removals and Storage Getamover.co.uk https://www.getamover.co.uk

Luke Petty tried very hard to accommodate our move, which kept being put back because of legal wrangling. Once we exchanged, he sent round packers the following day. We made the move of over 200 miles more or less on schedule, but the experience was marred by several circumstances. First, the removers had to wait on site because the keys to the property were unavailable. Only I could sort the key situation out and, as it happened, I arrived last, after dark. So that was half an afternoon written off. Next morning, both their lorries had problems en route from overnight parking. One blew a tyre, the other was involved in a collision. Both required breakdown services, wasting more time. I should mention that Luke and his team were battling heroically with adverse circumstances. A couple of weeks ago, a disgruntled employee had written off Weald's entire fleet in an arson attack. The vehicles used were borrowed and unfamiliar. It was a credit to them that they managed the move at all.

Quality
6
Customer service
6
Value for money
6

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Company location

Weald Removals and Storage

41 Edison ct, Exchange Mews
Tunbridge Wells
TN4 9TR
United Kingdom

Weald Removals and Storage address Weald Removals and Storage address
GB Tunbridge Wells 41 Edison ct, Exchange Mews TN4 9TR

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Company facts

Type of business
Unknown
Number of employees
6-10
Company number
Unknown