European Removal Services Ltd

Liverpool

9,8
13 reviews

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About the company

At European Removal Services, you will be assigned a Personal Move Manager, that will handle all aspects of your move, from the initial contact, to survey, offering Removal options (such as dedicated or part loads) to taking the final feedback. You will get a personal service that is second to none, which will inspire confidence in the services we offer and take the stresses out of your moving experience.

Project images

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Reviews

9,8
13 reviews
Quality
10.0
Customer service
9.7
Value for money
9.7
10 1 9.8 13
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Move from London to Brussel
Reviewed by Lilly on Saturday, 23 September 2023 at 08:39:52
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

From the beginning to the end top service and information. The quote was received quickly and the follow up details were explained professionally and with a friendly tone. Niel is always avaliable through telephone or mail and always returns calls. You will never be ghosted by this company, which happens all to often these days. Thanks ERS.

Quality
10
Customer service
10
Value for money
10
Reply from European Removal Services Ltd
Saturday, 23 September 2023 at 13:41:46

Cheers Lilly - appreciate you taking the time to leave feedback. Take care. Thanks Neil

Spot on service - cannot fault.
Reviewed by Spencer on Tuesday, 20 December 2022 at 19:15:14
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

Used European Removal Services for a move to Europe. Cannot fault the whole service and would highly recommend. Wayne and Neil were always on hand to reply to questions on the phone or by email and Ian picked up and delivered exactly as proposed.

Quality
10
Customer service
10
Value for money
10
Good service, poor communication
Reviewed by Thomas on Monday, 25 April 2022 at 20:41:19
8.7
8.7 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

Wayne was absolutely brilliant and helped me get a better understanding of the overall process, which really put me at ease. Other parts of the company were, in this case, sorely lacking in communications though. They were all polite and friendly, but some didn't speak any English (or Dutch or German) and those who did seemed to not listen on several occasions. I was told to text a number at a specific time then recieved no response when I did so, I'd recieve one-liners or irrelevant text in response to emails, and Chinese whispers seemed to come into play with my items being delivered earlier than I had requested, before I had moved in. Beyond the poor communication everything was good though, a quality service with nothing damaged or stolen.

Quality
10
Customer service
6
Value for money
10
Reply from European Removal Services Ltd
Tuesday, 26 April 2022 at 11:09:34

Hello Thomas and thanks for your comments. I am unsure who you mean by didn't speak any English, as I am from Liverpool and emailed with collection updates on 4 occassions. We booked collection 11th to 15th and we settled on loading 14/15th. In terms of delivery, we quoted for a part load groupage service for 7 boxes. With this service we do stress that flexibility is required, so that we can put a few jobs on one van. The driver booked ahead for drop off on the 19th and the drop was at 10am on the 19th. You were not there and goods were left at the reception, as agreed with you. Whilst we do try and meet all days and times that clients' require, we do need drop dates to be flexible so we can try and hit the correct days for all clients on a part loaded van. I don't know who you mean by speaks no English as the driver speaks perfect English and it was he that advised by text that drop off would be 19th. Sorry if the communication became confusing. Regards Neil

Great service
Reviewed by Charlotte on Tuesday, 15 March 2022 at 22:12:01
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

Really good communication. All went smoothly. I would very much recommend European Removal Services.

Quality
10
Customer service
10
Value for money
10
Reply from European Removal Services Ltd
Tuesday, 15 March 2022 at 23:19:42

Cheers Charlotte.. really appreciate your kind feedback.

super smooth organisation
Reviewed by Anja on Sunday, 17 October 2021 at 23:43:04
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

My move felt stressful due to the timing of me starting my new job in Germany and that I also had to move furniture from my mum's place in the south 600km to the north of Germany, etc. I understand European Removals must organise 100s of moves daily, so surely challenging logistics to get all timings right. I had a one week slot for collection and a one week slot for delivery. During the week I felt like I had to chase for the exact date, but Neil Lloyd was absolutely amazing & had everything planned and under control. Collected and arrived on time. Also George who collected my stuff in London was gentle and very careful with my belongings and could be sure all was in good hands. The man who delivered in Germany didn't speak any English or German, but was also very friendly and professional. I would 100% recommend the company.

Quality
10
Customer service
10
Value for money
10
Reply from European Removal Services Ltd
Monday, 18 October 2021 at 10:46:42

Cheers Anja. Always appreciate feedback.

Excellent service - very friendly and efficient.
Reviewed by AndreaJane on Sunday, 22 August 2021 at 19:14:53
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

Although I was not informed of the late arrival to pick up my belongings, the driver did a fantastic job both with pick up and delivery. He was very professional and friendly. 10/10

Quality
10
Customer service
10
Value for money
10
Good and reliable
Reviewed by Naveen on Friday, 26 February 2021 at 23:02:18
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

Good and reliable movers.

Quality
10
Customer service
10
Value for money
10
Reply from European Removal Services Ltd
Saturday, 27 February 2021 at 11:34:38

Cheers Naveen - really appreciate the kind comments.

Brilliant
Reviewed by Megan on Sunday, 6 December 2020 at 18:35:54
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

Efficient, easy and no problems. Thank you

Quality
10
Customer service
10
Value for money
10
Reply from European Removal Services Ltd
Sunday, 6 December 2020 at 20:51:41

Cheers Megan - really appreciate your review.

Happy with Service
Reviewed by Siobhan on Friday, 7 August 2020 at 19:54:35
8.7
8.7 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

Helpful friendly service. Everything came as I had packed. Nothing broken

Quality
10
Customer service
10
Value for money
6
Excellent service. Would hire them again
Reviewed by Marco on Monday, 27 April 2020 at 21:23:11
10.0
10 10 1
European Removal Services Ltd Getamover.co.uk https://www.getamover.co.uk

The service was stellar all around. I’d definitely hire them again.

Quality
10
Customer service
10
Value for money
10
Reply from European Removal Services Ltd
Tuesday, 28 April 2020 at 12:03:24

Hello Marco - really appreciate your kind comments. Thanks for the work.

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Company location

European Removal Services Ltd

83 Cambridge Road
Crosby
Liverpool
L23 7TX
United Kingdom

European Removal Services Ltd address European Removal Services Ltd address
GB Liverpool 83 Cambridge Road Crosby L23 7TX

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Company facts

Type of business
Unknown
Number of employees
1
Company number
Unknown