Riight Removals Ltd

London

4,4
9 reviews

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About the company

Riight Removals is an established local business providing excellence in Removal Services in UK-wide and overseas removals specialists. Riight Removals recognise that each move is unique and therefore we tailor our service to suit your needs. We're based in Dulwich, Bromley and through out London, but we provide a quality service for customers throughout the area and across the UK.

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Reviews

4,4
9 reviews
Quality
4.7
Customer service
5.1
Value for money
3.3
10 1 4.4 9
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Not happy
Reviewed by Jennifer on 13 August 2022
3.3
3.3 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

I was not happy with this company. A price was agreed over the phone and in person they wanted to change the price and make it higher. I had moved the majority of my possessions myself. They only needed to move the heavy items which they did but they didn’t wait fir me to show them where things should go. I told them my bedroom was small do I would have to move the bags and suit cases out in order fir them to put the wardrobes and chest of drawers in the right place for me but instead they just offloaded everything anywhere and I had to sort it out myself. I had to get the rest of their money for them so I told them to wait. They wanted to charge me waiting time which was not mentioned in the conversation over the phone before I decided to use the company. There were three movers and there didn’t need to be three people. By the time they went to collect the third person all the heavier items were already loaded onto the van. If I move again I will not be using this company again.

Quality
4
Customer service
4
Value for money
2
Riight OFF removals
Reviewed by Rachel on 27 February 2022
4.0
4 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Agreed £900 including removal of shed a few days before. New house literally half a mile down the road. On moving day they were over an hour late but called after expected time, it wasn’t a big deal at first. When 90% of our belongings were in their vehicle the main guy came to us with the contract and added £600 and said they couldn’t take anything until full bill paid (£1500) which we agreed in advance £900. My husband and I are not in great physical health and cannot lift/carry. It felt like he took advantage of us in this position leaving us little choice, it also put added stress to us on the day as we had to frantically call around to borrow funds. This same guy (named Sat) seemed friendly and professional until this point. He had 3 other guys with him, one looked very young and didn’t see him much. The other two guys were superstars, one of them injured his hand that his boss didn’t do anything. Felt conned.

Quality
4
Customer service
6
Value for money
2
Relocation move
Reviewed by Robert on 24 January 2022
2.0
2 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Initial costs and services received were not up to scratch. An initial quote of 2600 ended up by extortionate practices to cost 15300 approx. Apparently this is a trend for this company which i found out to my expensive cost…

Quality
2
Customer service
2
Value for money
2
Local move
Reviewed by Shirley on 19 August 2021
2.0
2 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Horrendous they ended up charging me double once everything was on the van because he said I had more than he thought even though he had been out and looked and given me a quote. Not happy

Quality
2
Customer service
2
Value for money
2
Careful to check the inventory
Reviewed by Helen on 1 August 2021
6.7
6.7 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

We chose this mover as they verbally agreed if their van wasn’t big enough they’d get another van within an hour at their own cost. This didn’t exactly work out, they had missed items off their inventory. So I would definitely recommend getting a WRITTEN list of what they believe they are moving. The move was left until the end of June and the stamp duty saving was making it a crazy time for movers. However there were clearly lots of jobs on the go. The first van showed up at 9.40am when the booked start time was between 8-9am. The second van for the move didn’t show up till after 3pm. We didn’t get everything in these two vans and we had to go back for 2 more trips. We had to pay for the extra van, because their hand scribbled notes proved that they didn’t know about everything. So the move happened and after we have done some of the unpacking we have found the leg off a heavy duty ironing board has been broken off and stuffed in a box. They drove over a patio side table.

Quality
6
Customer service
6
Value for money
8
Good service, recommended
Reviewed by Garry on 7 May 2021
8.7
8.7 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

The team were very communicative, very effective and effective on the day. I would recommend them as they did a great job but make sure that you are crystal clear on what you are getting for your money and if there are any up costs for overtime, and from which time.

Quality
10
Customer service
10
Value for money
6
Clarification Needed
Reviewed by Joshua on 7 May 2021
4.0
4 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Started off well with a home visit and free packing materials. Miscommunication meant that the movers initially thought we were moving to Abingdon Chelsea (which is apparently in London) instead of Abingdon Oxfordshire. An extra £200 was added to the quote at this stage. Movers were 15 minutes late. There is no parking in front of our flat, and the initial organiser was aware of this. This was not communicated to the moving team, so we had to ask next door for parking. The movers had been told that there was parking, which was in fact not true. Moving team continually made references to the job being "more than they expected" despite the organiser making three home visits beforehand. We were charged an extra £200 on the day, £55 of which had to be in cash for fuel costs. This was only communicated after over 50% of the boxes had been moved into the van. Phoned the organiser and apparently this is company policy, so probably best not to believe any quote given initially. Not great

Quality
6
Customer service
4
Value for money
2
Not happy
Reviewed by Stanley on 8 April 2021
4.0
4 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

They ended up charging twice as much as quoted, and refused to unload until it was paid, all the boxes were colour coded to the room we wanted them moved to, but a lot ended up in the wrong place. Things were left out side the garage as they had filled it with unstacked boxes. When you are 89 years old how are you expected to sort it all out?

Quality
4
Customer service
6
Value for money
2
Moving
Reviewed by Alan on 17 March 2021
4.7
4.7 10 1
Riight Removals Ltd Getamover.co.uk https://www.getamover.co.uk

They sent a van with no tail lift so getting our very large fridge freezer in was extremely difficult. It was raining on the day and the roof of the van leaked soaking our sofa which took over a day to dry out. A chest of drawers disintegrated on arrival. They snapped wood of a section of a bed and somehow managed to put a small hole in the tumble dryer. So not very good.

Quality
4
Customer service
6
Value for money
4

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Company location

Riight Removals Ltd

2a Crampton Road
Penge
London
SE20 7AT
United Kingdom

Riight Removals Ltd address Riight Removals Ltd address
GB London 2a Crampton Road Penge SE20 7AT

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Company facts

Type of business
Limited Company
Number of employees
10-15
Company number
13153975