City Moves

Swansea

8,8
79 reviews

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customerservices@citymoves.co.uk Email Email
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About the company

City Moves offers a removal service all over the UK, Europe and Worldwide. We offer both a domestic, private removals and commercial service. City Moves is recognised by the trade as one of the leading specialists in the UK for door-to-door removals, with more than 30 years' experience.

Project images

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Reviews

8,8
79 reviews
Quality
8.8
Customer service
8.9
Value for money
8.6
10 1 8.8 79
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Move from Wales to Devon
Reviewed by Linda on 25 November 2021
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Pleasant, polite guys, very quick and efficient

Quality
10
Customer service
10
Value for money
10
Rip off
Reviewed by Thomas on 7 November 2021
2.0
2 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

All response's to any reasonable request to facilitate my move was MORE MONEY! MORE MONEY! Avoid them like Covid-19.

Quality
2
Customer service
2
Value for money
2
Quick and easy.
Reviewed by John on 5 November 2021
9.3
9.3 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Prompt and efficient.

Quality
10
Customer service
10
Value for money
8
Moving day .
Reviewed by Deborah on 1 November 2021
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

The Removal men were polite, efficient and respectful. I would recommend the company.

Quality
10
Customer service
10
Value for money
10
Quick easy move
Reviewed by Philip on 29 October 2021
6.7
6.7 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Arranged the move quite short notice compared with other removal firms. Price competitive but I didn’t realise at the time that flat pack assembled furniture cannot be moved easily and maybe the wardrobes should have been disassembled first to avoid damage.

Quality
6
Customer service
6
Value for money
8
Would recommend
Reviewed by Michelle on 17 October 2021
9.3
9.3 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Really nice team that arrived. They helped me with everything and were just generally nice people I had to chase up the quote but that’s the only downside

Quality
10
Customer service
10
Value for money
8
Good service
Reviewed by Andrew on 22 September 2021
8.0
8 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Pleasant people, worked with our schedule.

Quality
8
Customer service
8
Value for money
8
Awful organisation
Reviewed by Nicola on 9 September 2021
2.0
2 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Really bad organisation. Understinated our move completely, not enough packing materials, needed more vans & took 2 days to pack instead of 1, & then had the wrong completion date causing lots of stress for all concerned including the movers!

Quality
2
Customer service
2
Value for money
2
Great service
Reviewed by Kate on 9 September 2021
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Great to deal with from beginning to end. Quick quote, helpful office staff, removal team turned up on time, loaded and unloaded swiftly but carefully. Absolutely no breakages which is a first for me, have always lost at least one plate or glass in the past! Highly recommend

Quality
10
Customer service
10
Value for money
10
GREAT
Reviewed by Stephen on 2 September 2021
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Excellent service would highly recommend them, could not do enough for us, made the move so easy, so friendly and helpful, good price as well, cheapest we found.

Quality
10
Customer service
10
Value for money
10

Q&A

How did you start your business?

City Moves is recognised by the trade as one of the leading specialists in the UK for door-to-door removals, with more than 30 years' experience.

What makes your services standout?

We Operate Under the UK Road Haulage - Ensuring that all our vehicles are kept the highest level, with daily & 6 weekly inspections carried out. The Removals Ombudsman Scheme The Ombudsman Accredited Inspection Programme The Ombudsman Scheme Quality Monitoring Annual Certificate of Excellence ( A.C.E) City Moves are very proud to have won this Award for 2010, 2011, 2012, 2013 2014 & 2015

What is your top advice for your customers?

City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.

How did you start your business? City Moves is recognised by the trade as one of the leading specialists in the UK for door-to-door removals, with more than 30 years' experience.
What makes your services standout? We Operate Under the UK Road Haulage - Ensuring that all our vehicles are kept the highest level, with daily & 6 weekly inspections carried out. The Removals Ombudsman Scheme The Ombudsman Accredited Inspection Programme The Ombudsman Scheme Quality Monitoring Annual Certificate of Excellence ( A.C.E) City Moves are very proud to have won this Award for 2010, 2011, 2012, 2013 2014 & 2015
What is your top advice for your customers? City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.

Company location

City Moves

City House Prospect Park
Queensway
Swansea
SA54ED
United Kingdom

City Moves address City Moves address
GB Swansea City House Prospect Park Queensway SA54ED

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Company facts

Type of business
Limited Company
Number of employees
40-50
Company number
11323351