City Moves

Swansea

8,8
93 reviews

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About the company

City Moves offers a removal service all over the UK, Europe and Worldwide. We offer both a domestic, private removals and commercial service. City Moves is recognised by the trade as one of the leading specialists in the UK for door-to-door removals, with more than 30 years' experience.

Project images

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Reviews

8,8
93 reviews
Quality
8.8
Customer service
9.0
Value for money
8.6
10 1 8.8 93
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Awesome
Reviewed by Ayodele on 3 August 2022
9.3
9.3 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

I booked a move for 6am and received signed documents clearly stating 6am but the driver was told by the company to come at 7am. Not good enough. The move itself was hitch-free. The driver was really nice to me and even offered me a lift. The van was quite spacious and my items were transported safely "across the Severn". Recommended.

Quality
10
Customer service
8
Value for money
10
Really helpful
Reviewed by Kieran on 21 July 2022
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

The people we dealt with weee absolutely outstanding the only one small thing is words used to rescued the move the word access was used and for us access means ease to the front door which we said was good there was no mention of stairs so when we talked on the move date it cost us an extra £1300 to get a local person to move us up the stairs and a smaller van was needed we did not realise that the truck we had was too big I would have appreciated them advising us more

Quality
10
Customer service
10
Value for money
10
Moving and storage
Reviewed by Mario on 20 July 2022
9.3
9.3 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Easy to deal with and the guys doing the moving we’re very efficient and friendly.

Quality
10
Customer service
10
Value for money
8
Got the job done
Reviewed by John on 1 July 2022
8.7
8.7 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Moving day didn't go to plan with time and keys.. not the moving companies problem. The moving men were fast and professional. All items moved safely except my washer dryer which had to be replaced due to significant damage- partial responsibility is mine as I did not fit the transport bolts... an additional cost which tainted an otherwise flawless experience.

Quality
8
Customer service
10
Value for money
8
good moving company
Reviewed by Jeanne on 21 June 2022
8.0
8 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Good emergency move, but they should have told us about storage but they did not tell us. we are still struggling with all our products due to a small flat.

Quality
8
Customer service
10
Value for money
6
Moving City Moves are fantastic
Reviewed by Edith on 8 June 2022
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Nothing was too much from my first to the time I got my things. Every thing was on time very efficient. Would definitely recommend them.

Quality
10
Customer service
10
Value for money
10
Moving a rise recline chair
Reviewed by Helen on 29 May 2022
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Efficient. Would use again

Quality
10
Customer service
10
Value for money
10
1 bed flat to 4 bed house move
Reviewed by Niki on 6 May 2022
7.3
7.3 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

A few minor issues but all in all the guys did a good job.

Quality
8
Customer service
6
Value for money
8
Friendly service would use again.
Reviewed by Christopher on 6 April 2022
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

Came in at the cheapest quote, friendly service would use again.

Quality
10
Customer service
10
Value for money
10
.....
Reviewed by Daniel on 28 March 2022
10.0
10 10 1
City Moves Getamover.co.uk https://www.getamover.co.uk

.....................

Quality
10
Customer service
10
Value for money
10

Q&A

How did you start your business?

City Moves is recognised by the trade as one of the leading specialists in the UK for door-to-door removals, with more than 30 years' experience.

What makes your services standout?

We Operate Under the UK Road Haulage - Ensuring that all our vehicles are kept the highest level, with daily & 6 weekly inspections carried out. The Removals Ombudsman Scheme The Ombudsman Accredited Inspection Programme The Ombudsman Scheme Quality Monitoring Annual Certificate of Excellence ( A.C.E) City Moves are very proud to have won this Award for 2010, 2011, 2012, 2013 2014 & 2015

What is your top advice for your customers?

City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.

How did you start your business? City Moves is recognised by the trade as one of the leading specialists in the UK for door-to-door removals, with more than 30 years' experience.
What makes your services standout? We Operate Under the UK Road Haulage - Ensuring that all our vehicles are kept the highest level, with daily & 6 weekly inspections carried out. The Removals Ombudsman Scheme The Ombudsman Accredited Inspection Programme The Ombudsman Scheme Quality Monitoring Annual Certificate of Excellence ( A.C.E) City Moves are very proud to have won this Award for 2010, 2011, 2012, 2013 2014 & 2015
What is your top advice for your customers? City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.

Company location

City Moves

City House Prospect Park
Queensway
Swansea
SA54ED
United Kingdom

City Moves address City Moves address
GB Swansea City House Prospect Park Queensway SA54ED

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Company facts

Type of business
Limited Company
Number of employees
40-50
Company number
11323351