Came-RO LTD

Pick up had been very chaotic. I requested two men and packing, only one guy arrived and no material for packing. It was a very complicated day and plenty of stress. Therefore the delivery had been quick, smooth and perfectly on time

Having Came-RO support my move from the UK to Germany was definitely the right decision. Julie was really helpful and patiently answered all my questions. The pick-up and delivery went very well, nothing had been broken in transit and everything arrived within 2 days (pick-up on Saturday, delivered on Monday). I can definitely recommend them, if your planning your next move across the channel (or in the UK) and need to send a small number of cartons and other items. 😊

Efficiently organized

Top driver Ionut, super-friendly and professional, and everything arrived in good condition. Only negative point: it took way longer than announced.

Everything was just fine

We have been facing numerous problems during the move: - delay in delivery of boxes - 9h late to pick up the goods on a timing given the day before. - delivery was postponed by two days. I was made aware only because I called them. - Goods (armchair, bed, chests, drawer cabinet) arrived DAMAGED and they do not want to use their insurance. the armchair has its fabric torn up and stained with grease. - only one delivery man and I had to help. we have been using movers in the past, we never experienced such a bad service and customer care.

The price paid was astonishing - less than half the price of the others. And all my (3 lorries) of furniture are in Italy, and safe. Would I recommend them? Yes, of course, but... you get what you pay for. Delayed and split delivery, trucks changed (meaning your contents get moved from one well-packed truck to another that is... less so well packed) and drivers pushed to drive through the night and then unload your goods. So if you want value for money, then I can only recommend them and their incredibly helpful and back up team in Birmingham (thanks Chloe!) - but if you want the best, then look elsewhere and pay more.

Good communication to start off with when it came to getting a quote but when the actual moving date came things went downhill. Only got told the night before the moving day when to expect the van which isn’t very professional when planning a move abroad. The company boss came himself and spent most of the time on the phone speaking in a foreign language instead of communicating with us / helping to load the goods as agreed. Then the van broke down and delivery got delayed again & again with very poor communication > in the end they reloaded all items without much care into another vehicle and arrived 2 days later than agreed. We only got a minor discount and no real apology. A guy in flip flops finally dropped off our stuff and a few items got damaged during the trip which we only saw when offloading because payment was demanded before, no chance to check the goods. No refund received for damages > absolute nightmare company

Very flexible and accommodating with regard to customers' needs. Excellent customer service. All goods arrived at their destination in good condition and within the arranged time frame. The price value is excellent, half the price in comparison to other quotes I had. The company scheduled a two week time frame for the items to be delivered and kept it. Within that time frame the actual delivery date was being set very short-term and also changed twice due to unforseeable circumstances. The driver carries all goods he can carry on his own which is included in the price. The customer is allowed to help carrying where a second person is needed - an arrangement that saves money. If wished, the company provide for a second person that carries items. I recommend this company to everyone who doesn't need a delivery on a set date: Excellent price value, customer service and informal practical solutions, especially for people with a limited budget.

everything arrived in one piece and the company was always easy to get hold of and answered my questions quickly