Ace Removals Cheshire LTD

Heald green

9,6
20 reviews

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About the company

Ace Removals Cheshire LTD is a family run business in the heart of Cheshire dedicated to providing you with a friendly and professional furniture/house removal service.

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Reviews

9,6
20 reviews
Quality
9.6
Customer service
9.9
Value for money
9.4
10 1 9.6 20
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Excellent
Reviewed by Jacqueline on 28 March 2021
10.0
10 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

It was a large move and a very long day, We have never seen anyone work as hard as the guys at Ace, they never stopped. We would recommend Ace to everyone. Thank you Ace for an excellent service, you did a 1st class job

Quality
10
Customer service
10
Value for money
10
Reply from Ace Removals Cheshire LTD
6 April 2021

Thanks for taking the time to leave us a review and we're extremely pleased you were so happy with the service. We would like to wish you every happiness in your new home and all the best for the future!

Great service, very efficient
Reviewed by Chinenye on 9 August 2020
9.3
9.3 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

We have 2 young children and they made what could have been a very stressful day go much easier. Very efficient, and lovely people

Quality
10
Customer service
10
Value for money
8
2 bed house move
Reviewed by T on 25 July 2020
6.0
6 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

The two guys who showed up were very nice, polite lads who were keen to help. However, there were a few issues mainly being the van was not big enough and we had to fill two cars ourselves to transport items. We had dismantling and reassembly of items included in the quote but a couple of things weren't done quite right, such as our ottoman bed which didn't close properly and a dining room table which had an exposed screw come through the table and was very sharp. Our daughters bed was also drilled together with a power drill which wasn't how it was originally. The price was reasonable and the contact from the owner Darren cant be faulted as his replies were very quick and detailed.

Quality
4
Customer service
8
Value for money
6
Reply from Ace Removals Cheshire LTD
25 July 2020

Good morning, Tom Thank you for the review, we’re very disappointed you are not 100% satisfied with the service. Regards to the loads in the car we would of been happy to do a second trip in with the price to collect the rest of your items and I believe one of our lads offered this on the day. We do have disclaimers in place for dismantling & reassembly of furniture however we would be happy to put these issues right for you. The team actually used a spanner on your daughters bed although I can see how this might of been confused as we did use a power drill for some other items. Darren at Ace Removals Cheshire LTD

Satisfied
Reviewed by Paul on 20 July 2020
8.7
8.7 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

Quite expensive for a short distance relocation, but I'm very pleased with the work they did.

Quality
10
Customer service
10
Value for money
6
Cheshire to Hampshire
Reviewed by Sandra on 15 January 2020
10.0
10 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

Well organised and extremely friendly.

Quality
10
Customer service
10
Value for money
10
Reply from Ace Removals Cheshire LTD
16 January 2020

Thank you very much for the review Sandra all the best in Hampshire to you and Ash & family it’s a lovely part of the country!

Moving house to a new home
Reviewed by Peter on 21 December 2019
10.0
10 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

A very good service if you are moving house could not be happier the working team I had are the best bunch of lads you could get they worked very hard all day and night to get me to my new home thank you so much for that a very happy customer

Quality
10
Customer service
10
Value for money
10
Reply from Ace Removals Cheshire LTD
21 December 2019

Thanks for taking the time to leave us a review Peter; it’s always good know our customers are happy with the service; all the best in your new home!

No hassle friendly must use company
Reviewed by jason on 11 December 2019
10.0
10 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

Moved house, the date kept on changing but everytime I would ring or email to let them know, I would get a response straight away to tell me not to worry and they would amend it for me no problem. These charge by the hour and made it very very clear the minium amount it would be and also how long they think it would take to complete the job. Which helps decide if the cost will be in the range of a fixed price company. At the end this saved me well over £150 by doing this which when moving house everything seems to cost a lot so this was very pleasing, turn up when you want them which is also a great thing as most companies tell you a time slot they are coming which also saves you money. On the day the lads were fantastic nothing was to much trouble, a credit to the company. Stress free hassle free great price friendly and professional staff, one such a big occasion knowing you can rely on this company I would strongly recommend these to anybody who's want a haslle free moving day

Quality
10
Customer service
10
Value for money
10
Reply from Ace Removals Cheshire LTD
11 December 2019

Thank you very much for your kind words Jason; much appreciated and we wish you every happiness in your new home!

Excellent
Reviewed by Claire on 25 October 2019
10.0
10 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

Excellent !!!! Very Professional !!!

Quality
10
Customer service
10
Value for money
10
Reply from Ace Removals Cheshire LTD
26 October 2019

Thanks, Claire Always good to know our customers are happy with the service!

House move
Reviewed by Helen on 5 October 2019
10.0
10 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

Ace removals were brilliant throughout the whole day. Nothing was too much trouble and they are a lovely family working together. I would highly recommend them.

Quality
10
Customer service
10
Value for money
10
Reply from Ace Removals Cheshire LTD
5 October 2019

Thanks, Helen for sharing your experience; all the best in your new home!

Ace is Ace!
Reviewed by Olivia on 4 October 2019
10.0
10 10 1
Ace Removals Cheshire LTD Getamover.co.uk https://www.getamover.co.uk

house moves are stressful and that probably will always be the case, but they made is so much better on the nerves.

Quality
10
Customer service
10
Value for money
10
Reply from Ace Removals Cheshire LTD
5 October 2019

Thanks, always good to hear our customers have had a positive experience of our service; all the best in your new home!

Q&A

How did you start your business?

Ace Removals Cheshire LTD in a well established company that has gone from Strength to Strength over the years; this has been mostly down to our commitment to a high level of customer satisfaction; which has resulted in us establishing a very strong positive reputation over a short period of time.

What makes your services standout?

At Ace Removals Cheshire LTD, we want to offer the best possible service to our customers; we understand how much treasured possessions mean to a person and we'll always do whatever we can do ensure they're safe transportation. That's why we've invested in heavy specialist equipment such as Mattress Covers, Sofa Covers, Furniture Blankets, Straps and even a Furniture Dolly to make moving larger items much more efficient and safer!

What is your top advice for your customers?

Moving house can be very stressful so if you there's something that your not sure about and its causing you extra worry; simply give us a call and ask, from the moment you get in contact we're here to make your move easier, so if we can help, we will help!

How did you start your business? Ace Removals Cheshire LTD in a well established company that has gone from Strength to Strength over the years; this has been mostly down to our commitment to a high level of customer satisfaction; which has resulted in us establishing a very strong positive reputation over a short period of time.
What makes your services standout? At Ace Removals Cheshire LTD, we want to offer the best possible service to our customers; we understand how much treasured possessions mean to a person and we'll always do whatever we can do ensure they're safe transportation. That's why we've invested in heavy specialist equipment such as Mattress Covers, Sofa Covers, Furniture Blankets, Straps and even a Furniture Dolly to make moving larger items much more efficient and safer!
What is your top advice for your customers? Moving house can be very stressful so if you there's something that your not sure about and its causing you extra worry; simply give us a call and ask, from the moment you get in contact we're here to make your move easier, so if we can help, we will help!

Company location

Ace Removals Cheshire LTD

295 Wilmslow Road
Heald green and Crewe
SK8 3NN
United Kingdom

Ace Removals Cheshire LTD address Ace Removals Cheshire LTD address
GB Heald green and Crewe 295 Wilmslow Road SK8 3NN

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Company facts

Type of business
Professional Removals Company
Number of employees
8
Company number
11517000