AnQ Services ltd

LONDON

8,2
6 reviews

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About the company

"Debunking the myths around removals being a costly affair, AnQ Movers brings you affordable all-inclusive removal services in London and across the United Kingdom. We are your one-stop destination for residential and commercial relocations and storage requirements. With years of industry-specific knowledge and expertise, we have crafted an extensive portfolio of services for a diverse range of clients.

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Reviews

8,2
6 reviews
Quality
8.3
Customer service
8.3
Value for money
8.0
10 1 8.2 6
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
An absolutely terrible service
Reviewed by Ruth on 14 July 2022
2.0
2 10 1
AnQ Services ltd Getamover.co.uk https://www.getamover.co.uk

Absolutely shocking. AnQ failed to deliver even the most basic service - to deliver my goods ‘undamaged’ in the same condition as they were before they left. Several items of expensive furniture were either broken or damaged - including a very expensive mirror. When I advised AnQ of this, I was told I could get a cheaper and better one from Amazon for under £30! The original mirror came from Heals on Tottenham Court Road. This was not the only item of my furniture damaged. I have tried to pursue an insurance claim through AnQ for the damage but they haven’t sent me the information as requested or details of their complaints policy. It has been an absolute nightmare … leaving me feeling completely traumatised and very stressed that I cannot get any satisfaction from AnQ, their failure to acknowledge my concerns or compensate me for my losses. In all honesty I can not recommend AnQ. Unfortunately, I cannot leave a zero star rating as the technology doesn’t allow for this.

Quality
2
Customer service
2
Value for money
2
AnQ Movers
Reviewed by Abi on 28 June 2022
10.0
10 10 1
AnQ Services ltd Getamover.co.uk https://www.getamover.co.uk

Our movers were timely and professional, moving all our items from a top storey flat to our new home without issue.

Quality
10
Customer service
10
Value for money
10
Moving
Reviewed by Diane on 18 June 2022
8.0
8 10 1
AnQ Services ltd Getamover.co.uk https://www.getamover.co.uk

Very pleased with the service provided as on the day there was a big accident which delayed the move by two hours but the driver kept me informed of what was going on. The crew were very helpful and polite.

Quality
8
Customer service
8
Value for money
8
Thank you
Reviewed by Omar on 15 June 2022
10.0
10 10 1
AnQ Services ltd Getamover.co.uk https://www.getamover.co.uk

Excellent communication and follow-up, David was always on it, and the provided team did a great job on the day; polite, understanding, and considerate, the only thing is to be clear on the list of items as early as possible to avoid any issues, thanks

Quality
10
Customer service
10
Value for money
10
Quality and friendly service
Reviewed by Helen on 9 May 2022
10.0
10 10 1
AnQ Services ltd Getamover.co.uk https://www.getamover.co.uk

Fantastic team allocated to our move. Courteous to our property and needs for the move and great team of guys to complete the work on time and good value and forecast of fee and resource allocated. Great job!

Quality
10
Customer service
10
Value for money
10
Excellent. Quick fast and very efficient
Reviewed by Julie on 25 February 2022
9.3
9.3 10 1
AnQ Services ltd Getamover.co.uk https://www.getamover.co.uk

Booked 2 days before moving. Helpful friendly staff with regular contact. The men couldn’t move any faster!

Quality
10
Customer service
10
Value for money
8

Q&A

How did you start your business?

After spending a decade in removals industry, we realized that wheels must be turned around to basics of old-fashioned customer service. A rapturous customer centric approach by understanding the needs of customers amalgamated with quality and reasonable price for making moving easy rather stressful in one’s life. Our valiant belief in providing such customer delight formed a base of our company and we strive hard everyday to determine that vision.

What makes your services standout?

AnQ Movers offer you flexibility unlike any other when it comes to service charges. We never ask you to pay for a job that we have not undertaken. There are no set-in-stone packages for relocation and storage. AnQ is a one-stop-solution for packing, moving, and storage, including end of tenancy services. We also understand that you might feel uncomfortable at the thought of strangers handling your belongings. For safety reasons we conduct extensive background checks on all our employees.

What is your top advice for your customers?

A detailed information about the move is always helpful for a smooth and hassle free move.

How did you start your business? After spending a decade in removals industry, we realized that wheels must be turned around to basics of old-fashioned customer service. A rapturous customer centric approach by understanding the needs of customers amalgamated with quality and reasonable price for making moving easy rather stressful in one’s life. Our valiant belief in providing such customer delight formed a base of our company and we strive hard everyday to determine that vision.
What makes your services standout? AnQ Movers offer you flexibility unlike any other when it comes to service charges. We never ask you to pay for a job that we have not undertaken. There are no set-in-stone packages for relocation and storage. AnQ is a one-stop-solution for packing, moving, and storage, including end of tenancy services. We also understand that you might feel uncomfortable at the thought of strangers handling your belongings. For safety reasons we conduct extensive background checks on all our employees.
What is your top advice for your customers? A detailed information about the move is always helpful for a smooth and hassle free move.

Company location

AnQ Services ltd

321-323 HIGH ROAD,
CHADWELL HEATH, ESSEX,UNITED KINGDOM
LONDON
RM6 6AX
United Kingdom

AnQ Services ltd address AnQ Services ltd address
GB LONDON 321-323 HIGH ROAD, CHADWELL HEATH, ESSEX,UNITED KINGDOM RM6 6AX

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Company facts

Type of business
Removals and Storage
Number of employees
6-10
Company number
12870233