Capital Movers Ltd.

Edinburgh

9,0
11 reviews

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About the company

When was your company founded? Over 40 years service What are your areas of expertise? Local National and European services What do you enjoy about your work? The satisfaction of a happy customer What makes you stand out? Our level of expertise

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Capital Movers Ltd.-1

Reviews

9,0
11 reviews
Quality
9.1
Customer service
8.7
Value for money
9.3
10 1 9 11
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Great service
Reviewed by Martin on 4 May 2022
10.0
10 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

Capital Movers did a great job, from the visit to check how much we had so there were no surprises, to the delivery day, when the team worked hard to get all of the boxes in and furniture reassembled.

Quality
10
Customer service
10
Value for money
10
Reply from Capital Movers Ltd.
5 May 2022

Hello Martin Really appreciate your review and hope your settling into your new home. Regards Bill

Happy with the service
Reviewed by Lina on 14 March 2021
9.3
9.3 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

Xxxxxxxxxxxxxxxxxxxxxxxx

Quality
10
Customer service
10
Value for money
8
Moving made easy
Reviewed by Mark on 21 October 2020
10.0
10 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

Very professional and made the house move for my parents so much easier

Quality
10
Customer service
10
Value for money
10
Removed all the stress of moving
Reviewed by Marie on 20 September 2020
10.0
10 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

They team were amazing, from the planning to the execution they were careful, speedy and everything went to plan.

Quality
10
Customer service
10
Value for money
10
A hassle free move.
Reviewed by Derek on 1 September 2020
10.0
10 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

The team from capital Movers Ltd were prompt, friendly and very competent. I am very pleased with the service they provided and have no hesitation in highly recommending them.

Quality
10
Customer service
10
Value for money
10
Reply from Capital Movers Ltd.
2 September 2020

Dear Derek Thank you for your feedback very much appreciated. We hope you are getting settled in your new home. Best wishes Capital Movers

Bad time to move in lockdown
Reviewed by Derek on 28 April 2020
6.0
6 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

In these unusual circumstances it was not great maybe if there was no lockdown it might have been better

Quality
6
Customer service
6
Value for money
6
Reply from Capital Movers Ltd.
22 July 2020

Hello Derek Sorry you were not completely satisfied. Please help us to improve and let us know where we fell short. Thank you

Great job, personal service.
Reviewed by Adam on 8 November 2019
9.3
9.3 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

Friendly, responsive and flexible service with a smile.

Quality
10
Customer service
8
Value for money
10
Jolly good job
Reviewed by Simon on 11 October 2019
10.0
10 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

Great friendly and timely service

Quality
10
Customer service
10
Value for money
10
Reply from Capital Movers Ltd.
12 October 2019

Hello Simon Thank you for your kind comments hope your settling in.

Excellent removalists
Reviewed by Peter on 5 October 2019
10.0
10 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

On time with two really excellent workers

Quality
10
Customer service
10
Value for money
10
Good price, average service
Reviewed by Jennifer on 4 July 2019
4.7
4.7 10 1
Capital Movers Ltd. Getamover.co.uk https://www.getamover.co.uk

Didn’t do everything they said they would do and the customer service side wasn’t that great. Had to chase a couple of times for packing materials and staff were not very friendly. They did do the job for a very good price though so I suppose you get what you pay for!

Quality
4
Customer service
2
Value for money
8
Reply from Capital Movers Ltd.
12 July 2019

Dear Jennifer, Thank you for your feedback. Could you be more specific about "Didn't do everything they said they would do". We delivered packing materials when you required them so are at a loss as to the " had to chase up" part. We apologise for the staffs attitude, we think it was possibly down to the fact that this was an owner packed job and despite advising you that all packing needed to be completed prior to our crew arrival it was apparent that this instruction had been ignored. Our crew also advised that parking had not been organised although this office had clearly instructed you to ensure this was arranged prior to our vehicles arrival. Telling our crew they could park across the road and then carry your belongings was unfortunately not an option. It may appear when we advise clients of certain factors unimportant but as is now apparent we do this to ensure your move is undertaken with the minimum fuss.

Q&A

How did you start your business?

The owner was initially the manager and took over when previous owner retired

What makes your services standout?

It really is imperceptible to the untrained eye whether a removal company is very good or very bad. I believe all removal companies try there best. Sometimes the lack of experience lets them down.

What is your top advice for your customers?

Let us pack all your china glass kitchen contents etc. It's well worth it and avoid trying to cut costs by moving car loads yourself it really doesn't save that much!

How did you start your business? The owner was initially the manager and took over when previous owner retired
What makes your services standout? It really is imperceptible to the untrained eye whether a removal company is very good or very bad. I believe all removal companies try there best. Sometimes the lack of experience lets them down.
What is your top advice for your customers? Let us pack all your china glass kitchen contents etc. It's well worth it and avoid trying to cut costs by moving car loads yourself it really doesn't save that much!

Company location

Capital Movers Ltd.

Unit 1
11 Granton Square
Edinburgh
EH5 1HX
United Kingdom

Capital Movers Ltd. address Capital Movers Ltd. address
GB Edinburgh Unit 1 11 Granton Square EH5 1HX

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Company facts

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Number of employees
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Company number
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