Alpha Pro Removals Ltd

London

8,2
10 reviews

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About the company

Alpha Pro Removals aim to provide the highest possible quality of service. Our personalised moving service offers affordable prices and the most cost-effective home removal solutions to fit your budget. This approach, combined with our external quality management systems, underpins the way we do business for our customers. If you need a moving company in London, then we are here to help. At Alpha Pro Removals, we’re dedicated to provide to our customers a successful and stress-free move. Our success can be partly attributed to our highly trained team of staff. We train all our staff to the highest standards and provide the technical knowledge to ensure our Alpha Pros can deal with the most complex of moving services. We constantly maintain our prices and keep them as competitive as possible. We also offer office moving and packing services.

Project images

House Removals in London, National and European Moves.

Reviews

8,2
10 reviews
Quality
8.6
Customer service
8.4
Value for money
7.6
10 1 8.2 10
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
Mr Olivier
Reviewed by Olivier on 16 April 2021
9.3
9.3 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Very good. Staff very professional. Highly recommended

Quality
10
Customer service
10
Value for money
8
Reply from Alpha Pro Removals Ltd
17 April 2021

Thank you for your review! Alpha Pro Team

moving from the UK to France
Reviewed by Gabriele on 8 April 2021
5.3
5.3 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

The communication between office staff and myself prior to the collection and prior the actual move abroad was very good I would have given them an excellent rating for customer service at this stage. However, when the items were delivered a couple of things had been damaged. As everything was insured I lodged a claim through the office staff within the required week with their insurance claims department. I had not heard anything from the claims department, not even an acknowledgment, by the 1st of April, so I send a text asking for a response. Today, 8th of April I'm still waiting for an acknowledgement of my claim. I am disappointed how this claim is being handled.

Quality
6
Customer service
4
Value for money
6
Reply from Alpha Pro Removals Ltd
22 April 2021

Thank you for your review! We believe that you have received the refund for damages caused by us. Apologies again for the inconvenience and let us know if you need any assistance in the future. Alpha Pro Team

Moved to Barcelona
Reviewed by Eric on 23 January 2021
9.3
9.3 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Kristina, the rep I was dealing with was amazing

Quality
10
Customer service
10
Value for money
8
Reply from Alpha Pro Removals Ltd
22 April 2021

Thank you for your lovely review!

Decent
Reviewed by Baptiste on 23 October 2020
9.3
9.3 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Quality
10
Customer service
10
Value for money
8
Reply from Alpha Pro Removals Ltd
22 April 2021

Thank you for your review!

Avoid- Terrible Experience
Reviewed by Helen on 25 September 2020
2.0
2 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Where to begin. The make the quote they requested square metres, which we gave, what they really wanted was weight, so they quote they gave was wrong for our amount of stuff. On collection day 2 people arrived without a mask and entered the property to see what we needed to move. They were an hour and a half out of the time range they provided. They didn't seem very strong so my husband had to carry half of our stuff to the van to expedite the process (they were very late and we had other preparations to make for the move and a vet appointment). So they weighted everything unsupervised (have no clue if the weighting was done properly or not) and wrote it down on a piece of paper, didn't even leave us a copy, had to request a digital one. We insured three items as these were of value. Of course they managed to damage one of the insured items and then wanted to give us the penalty £40 for damaging an item instead of the £1000 insurance value. They didn't pay.

Quality
2
Customer service
2
Value for money
2
Reply from Alpha Pro Removals Ltd
25 September 2020

1. Our offer based on the volume/weight and all your contents was weighted in front of you as we always do. Therefore, your statement is a false statement. 2. Our teams always use PPE and was at your property on time as agreed. Therefore, this statement is also a false statement. 3. Our porters and drivers are professionals and of course they are fit for this job so the statement “didn't seem very strong” is false again. 4. The copy of inventory list with the volume and weight information was provided to you in paper to sign and copy of it was emailed to you as a part of procedure. False statement again. 5. As to the damage so the item which was scratched is a “guitar case” and it was not included in the list you provided prior to the move to apply our Standard Liability Insurance. Hard to understand where this £1000 came from so for this scratch according to our T&C`s we offered £40.00 to resolve this issue. It seems that all your statements are a false statements and the relocation s

Incredible move
Reviewed by Javier on 15 August 2020
10.0
10 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Mindblowing fast, professional, effective and affordable

Quality
10
Customer service
10
Value for money
10
Reply from Alpha Pro Removals Ltd
16 August 2020

Thank you for your review! Working hard and smart to satisfy our valuable customers.

Great Service
Reviewed by Shilpa on 2 August 2020
8.7
8.7 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Alphapro Removals were fantastic. We got out quote, pick up was done the next day and delivery was done 10 days later. Much appreciated. Would definitely recommend.

Quality
10
Customer service
10
Value for money
6
Reply from Alpha Pro Removals Ltd
3 August 2020

Thank you for your review! If you need any assistance in the future just let us know.

Moving to Wellingborough
Reviewed by Mel on 30 October 2019
10.0
10 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

The service was wonderful and friendly

Quality
10
Customer service
10
Value for money
10
Reply from Alpha Pro Removals Ltd
30 October 2019

Dear Mel, Thank you for your review! It was a pleasure to make this house move nice and smooth for you. Mihhail, Alpha Pro Team

Amazing team and service
Reviewed by maya on 3 September 2019
10.0
10 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Very efficient a polite team. They were very professional and friendly and did an amazing job.

Quality
10
Customer service
10
Value for money
10
Reply from Alpha Pro Removals Ltd
3 September 2019

Dear Maya, Thank you for your review! We always trying to meet our customers' expectations.

Move and relocation
Reviewed by Sophie on 7 July 2019
8.0
8 10 1
Alpha Pro Removals Ltd Getamover.co.uk https://www.getamover.co.uk

Professional, friendly, accomodating team.

Quality
8
Customer service
8
Value for money
8
Reply from Alpha Pro Removals Ltd
7 July 2019

Thank you for your review! We are always happy to help.

Q&A

How did you start your business?

The company has not yet answered this question.

What makes your services standout?

Alpha Pro Removals is committed to providing high-quality and reliable removals services. Our personalised approach ensures each client receives the right removals solution for their needs in an efficient, affordable way. We value you, our clients, and that commitment to meet your needs and expectations is why we are your first-choice removals service in London. Our comprehensive solutions included trained movers and purpose-built vehicles to provide peace of mind and exceptional, stress-free s

What is your top advice for your customers?

Before you decide what removal company to go with, please do your home work and check the reviews and Terms & Conditions to make sure there are no hidden costs, catches or other factors that can bring uncertainty.

What makes your services standout? Alpha Pro Removals is committed to providing high-quality and reliable removals services. Our personalised approach ensures each client receives the right removals solution for their needs in an efficient, affordable way. We value you, our clients, and that commitment to meet your needs and expectations is why we are your first-choice removals service in London. Our comprehensive solutions included trained movers and purpose-built vehicles to provide peace of mind and exceptional, stress-free s
What is your top advice for your customers? Before you decide what removal company to go with, please do your home work and check the reviews and Terms & Conditions to make sure there are no hidden costs, catches or other factors that can bring uncertainty.

Company location

Alpha Pro Removals Ltd

Suite A3:09
50 Salisbury Road
London
TW4 6JQ
United Kingdom

Alpha Pro Removals Ltd address Alpha Pro Removals Ltd address
GB London Suite A3:09 50 Salisbury Road TW4 6JQ

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Company facts

Type of business
Removals
Number of employees
10-15
Company number
Unknown