National Moves & Storage

London

7,2
22 reviews

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About the company

National Moves & Storage specialize in residential and commercial relocation services. Every move we undertake is based on a thorough and diligent assessment of your requirements and how we can move you while minimizing the cost, stress and disruption that is usually associated with relocating. At National Moves we know every move is different. That’s why we offer flexible services tailored individually to your needs and requirements.

Project images

Protection of fabrics on smaller chairs during COVID
Customers items placed inside one of our Storage units
Items placed in storage
National Moves & Storage-4
Loading of wrapped and boxed items
Packing service with kitchen complete
Floor protection laid down prior to packing service
Items packed and labelled in storage
Items packed and in the process of being loaded
Wardrobe boxes packed wth clothing and wrapping of artwork
Delivery of packing materials prior to customers move
Arrival at the customers delivery address

Reviews

7,2
22 reviews
Quality
7.5
Customer service
7.5
Value for money
6.6
10 1 7.2 22
These reviews are written by consumers who requested a quote via our platform. All reviews that meet our content guidelines will be published.
A Long Day
Reviewed by Timothy on 5 April 2022
6.7
6.7 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

I was not happy with the way they charged. I had to pay two upfront amounts and the final cost was almost 3 times the original estimate. Some damage to one of the beds The loading went well but was crammed in to one van and had to use our own vehicle to spread the load. The boys were very polite and always respectful of our directions. The back shutter of the van got stuck with overloading when we arrived, but otherwise went very well.

Quality
6
Customer service
10
Value for money
4
Criminal
Reviewed by Yasmin on 25 March 2022
2.0
2 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

We were extorted by this company. They refused to offload our belongings on the day of our move despite completing before 4pm. They took all of our belongings to a secure lock up and failed to give us any information as to why until 19:30. We completed on Friday and they said they might get back to us late on Sunday or Monday. We have a three year old and an 11 month old baby. When we told them this wasn’t good enough they charged us £1,700 to deliver our belongings on Saturday. Despite this they didn’t offer the full service we had paid for. In total we paid close to £6,000 for a very local straightforward move. This company are a disgrace. DO NOT USE.

Quality
2
Customer service
2
Value for money
2
Quite good
Reviewed by Wang on 9 January 2022
7.3
7.3 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

It's quite a good experience.

Quality
8
Customer service
8
Value for money
6
Excellent
Reviewed by Graeme on 2 December 2021
10.0
10 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

In person survey by the mover himself. Fast and efficient and friendly!

Quality
10
Customer service
10
Value for money
10
Poor service - would avoid using or recommending
Reviewed by Natalie Alexandra on 30 June 2021
2.0
2 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

Poor service on execution of move. Costs billed are far in excess of the quality of service at all. Inaccurate assessment of items and volume of van space to move. Belongings stored overnight unplanned due to lack of drivers and under estimation of vans and drivers Unable to contact customer services and incorrect information supplied when contact was made

Quality
2
Customer service
2
Value for money
2
Removal from London to Staffordshire
Reviewed by Sherley on 29 March 2021
6.0
6 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

They had to do the job twice because they left half of the items on the inventory in the flat. Still trying to get the keys back. Not impressed!

Quality
6
Customer service
6
Value for money
6
The move was quick and the movers were very pleasa
Reviewed by Saskia on 4 March 2021
8.0
8 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

Very easy and no stress furniture was moved with care

Quality
8
Customer service
8
Value for money
8
Review
Reviewed by Claudia on 7 December 2020
8.7
8.7 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

Reliable, swift & trustworthy

Quality
10
Customer service
8
Value for money
8
Amazing work ethic and commitment to service
Reviewed by Ruth on 23 November 2020
10.0
10 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

Efficient. Non stop work. Kind. Considerate. Above and beyond to get the job done. Could not recommend the guys enough.

Quality
10
Customer service
10
Value for money
10
Reply from National Moves
23 November 2020

Dear Ruth, Thank you so much for the wonderful feedback. We will be delighted to extend these kind words to the team. Kindest Regards National Moves

Great
Reviewed by Keshia on 22 August 2020
10.0
10 10 1
National Moves & Storage Getamover.co.uk https://www.getamover.co.uk

Good service from company

Quality
10
Customer service
10
Value for money
10

Q&A

How did you start your business?

We started as a commercial moving company for both office and warehouse based business in London to all over the U.K. We expanded & started offering our services to residential customers alongside Cleaning, Rubbish Clearance, Furniture Cranes, Vehicle Transportations & Courier services to offer a complete moving service.

What makes your services standout?

Flexibility - We have both flexible & fixed rate quotations depending on your requirements. We operate 24/7 with free rescheduling anytime up to 48 hours before your service date. Quality of service - Our teams go the extra mile to ensure that the service provided exceeds the customer expectations like making efficiency suggestions. We hire the best - All of our removal teams have a minimum combined experience of 5 years, this way we can guarantee moves our completed to our required standard.

What is your top advice for your customers?

Preparation is key - Ensure moving deadlines are met & reduce the stress & pressure on the day. We incentivise our customers to prepare ahead of time by offering 50% of packing materials and reduced rate services for cleaning or restoring the property back to its original standard. Using the correct materials to protect your items from damage or to uphold their protection by insurance companies is advised. If the items worth keeping & moving then it's worth protecting!

How did you start your business? We started as a commercial moving company for both office and warehouse based business in London to all over the U.K. We expanded & started offering our services to residential customers alongside Cleaning, Rubbish Clearance, Furniture Cranes, Vehicle Transportations & Courier services to offer a complete moving service.
What makes your services standout? Flexibility - We have both flexible & fixed rate quotations depending on your requirements. We operate 24/7 with free rescheduling anytime up to 48 hours before your service date. Quality of service - Our teams go the extra mile to ensure that the service provided exceeds the customer expectations like making efficiency suggestions. We hire the best - All of our removal teams have a minimum combined experience of 5 years, this way we can guarantee moves our completed to our required standard.
What is your top advice for your customers? Preparation is key - Ensure moving deadlines are met & reduce the stress & pressure on the day. We incentivise our customers to prepare ahead of time by offering 50% of packing materials and reduced rate services for cleaning or restoring the property back to its original standard. Using the correct materials to protect your items from damage or to uphold their protection by insurance companies is advised. If the items worth keeping & moving then it's worth protecting!

Company location

National Moves & Storage

85 Uxbridge Road
London
W5 5BW
United Kingdom

National Moves & Storage address National Moves & Storage address
GB London 85 Uxbridge Road W5 5BW

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Company facts

Type of business
Relocation Services
Number of employees
Unknown
Company number
Unknown